June 11, 2019
Jake and Will were great! I really appreciated the time they took to answer my questions and help me to understand the process as a first-time home buyer. Thank you, Jake and Will, for all of your help!
June 10, 2019
Jake was amazing - super professional, knowledgeable, honest, and efficient. We had such a great experience working with Jake and all staff associated with our closing. Thanks!
June 7, 2019
I had a wonderful agent, Jake Kolen, who always made time for me and was very kind and generous in explaining each step of the home buying process.
June 6, 2019
I like that you hire good loan people who are able to get my Buyers to settlement.
June 3, 2019
Jake was professional and very up front through the entire process. I appreciated the transparency and the guidance every step of the way. He made a very stressful process as smooth as possible.
June 3, 2019
Jake Kolen is always available to help my clients. He responds to their questions and concerns promptly and gives them the confidence they will get to settlement.
May 22, 2019
Excellent communication and personal touch. Very helpful in talking through our options.
May 21, 2019
Excellent service, responsive and professional.
May 18, 2019
Trident is always organized, ready to close without any errors. Thanks for always being there.
May 17, 2019
Working with Jake, Rob and Megan made refinancing a breeze. They were a great team and guided us through each part of the process so we were aware of what was happening and when. Glad we were able to work with them.
May 15, 2019
Jake is great to work with.
April 29, 2019
Trident was a wonderful company to work with. They made the process as easy as possible. Jake and team answered my many questions and thoroughly explained everything each step of the way. I would highly recommend Trident to anyone shopping around for a mortgage company.
April 29, 2019
Jake Kolen was instrumental in making this deal happen. He was there every step of the way, supporting the clients and me. Thanks Jake!
April 25, 2019
Jake Kolen is patient and a great resource for first time home buyers.
April 18, 2019
Willingness to take time to explain the options and what all the paperwork/numbers mean and the ability to clearly explain the options so I could understand.
April 17, 2019
This deal was pushed back because of a lazy builder. Jake made sure the communication with Trident was smooth. When it was time to reschedule Jake hammered it home with the clients while I was drinking on vacation. Jake Kolen, all timer.
April 6, 2019
Jake Kolen and his team were excellent from start to finish. They were accessible - don't underestimate this - professional, informative and responsive. All communications were clear and purposeful. This can be a challenging process. Jake ensured that everything went smoothly, and we never felt like we didn't have a firm grasp on what was happening, and what needed to happen next. Thank you, Jake!
March 30, 2019
The Trident team was very professional and prompt in their response to all questions and issues. Would definitely use again.
March 29, 2019
Jake Kolen is the best and he works so hard. He is one of the best ingredients of Trident.
March 27, 2019
The fast response from the Trident team is very impressive.
March 26, 2019
I had a great experience working with Trident Mortgage, amazing team and patient, professional, and expert throughout the process.
March 23, 2019
Jake was always on top of the clients needs. He's a very good communicator, which the clients appreciate. They also liked that he went over all the line items on the CD and ALTA statements at settlement.
March 1, 2019
Always a smooth transaction with Jake Kolen. My clients and I appreciate his hard work and step by step communication.
December 31, 2018
The whole experience was very smooth and accommodating. I appreciate all the work done by Jake Kolen, Ian Clardy, Brian Johnston & Rob Little all of which I interacted with during the process. We are excited about our new home purchase!
November 30, 2018
Jake was awesome! So professional and made the not so fun process of getting a mortgage tolerable by being on top of things from start to finish.
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