Skip to Content

Testimonials

R.K.

November 22, 2018

Jake was there every step of the way to answer questions, talk products and benefits of putting down more vs. buying the rate down. At settlement, Jake regaled us all with stories of the famous Siena horse races that take place in the small town of Siena, Italy. Is this the most interesting man in the world or a mortgage consultant? As we all sit down to our Thanksgiving feasts today be thankful that you are not breaking your turkey wishbone with Jake. He always gets the bigger half. Thanks for doing a great job for these guys!


Divider

E.D.

November 22, 2018

Jake Kolen was responsive and explained things well. The whole process was very smooth.


Divider

E.B.

November 17, 2018

My buyer at 60 years old purchased a home for the first time. Jake helped her through the entire process.


Divider

A.C.

November 16, 2018

I had heard so many horror stories of shopping for a mortgage and the process in general, but it was amazingly straight-forward and easy, thanks to a GREAT team. Jake Kolen is an absolute gem and he took the time to explain every step of the process to me. I highly recommend Trident, the Wayne office and Eileen Brown and Jake Kolen!


Divider

K.K.

November 12, 2018

Jake Kolen is professional and thorough.


Divider

B.C.

November 3, 2018

Jake Kolen did an excellent job for this buyer. He spoke with the buyer often and had a tight timeframe for this mortgage.


Divider

J.M.

October 24, 2018

Prompt and knowledgeable staff.


Divider

W.M.

October 20, 2018

Jake is an absolute gift to Trident. My client was difficult and Jake handled him perfectly.


Divider

T.L.

October 17, 2018

My sister had a great experience with Jake Kolen. She was able to work through the process with him and he always was on top of the answers and the process. She was very glad to use Trident. Everything was as smooth as could be. Would recommend Jake to all my clients!


Divider

J.S.

October 9, 2018

Jake was wonderful to work with.


Divider

E.H.

September 22, 2018

The customer service is truly top notch at Trident. We worked with Jake Kolen to buy our first home and switched to Trident specifically because Jake was a loan officer with this company. We were very happy to find that everyone on the Trident team has the same high level of customer service as Jake. Rob Little and Will Davidson were also great to work with at Trident.


Divider

K.H.

September 20, 2018

Easy to work with, responsive, and took the time to explain things to us.


Divider

S.S.

September 18, 2018

The whole process was perfect and Jake was even able to move up settlement—rather last minute—being really flexible and still have a very smooth settlement. There were a few obstacles that popped up during the underwriting process, and Jake handled them beautifully.


Divider

M.A.

September 18, 2018

I appreciated your keeping me updated on all aspects of the process and the careful explanations at closing.


Divider

M.J.

September 14, 2018

Jake Kolen provided both my client & I with excellent service!! He supported us throughout the transaction and was continually instrumental in working through challenges and finding solutions to meet the needs of all parties involved. He was exceptionally responsive & caring and consistently went above and beyond. I am deeply grateful to him & for him.


Divider

L.S.

September 5, 2018

Jake Kolen does a fabulous job. He pays attention to details and buyers.


Divider

L.B.

August 30, 2018

I know I can always count on Trident Mortgage to be at the closing table. Jake is awesome


Divider

C.H.

August 29, 2018

Jake was very dedicated and diligent. He always kept me well informed. It was a pleasure working with Jake.


Divider

T.S.

August 27, 2018

Jake was great and extremely helpful! Very responsive and willing to take time to explain every aspect of the mortgage process.


Divider

J.M.

August 24, 2018

Jake did a fantastic job for my clients and the transaction wouldn’t have made it to settlement if not for his great efforts. He’s a tremendous mortgage rep and a wonderful asset to Trident.


Divider

A.D.

August 23, 2018

Jake was awesome! As first time home buyers, it was extremely overwhelming understanding all of the “lingo” when it comes to buying a house. Jake was with us every step of the way. He always had an answer for us and was available via email and phone within minutes. Thanks Jake, we would have been lost without you!


Divider

L.H.

August 23, 2018

Jake Kolen takes great care of my buyers. He goes above and beyond to make sure the client is happy and the transaction runs smoothly


Divider

P.G.

August 23, 2018

Great service and personal attention. Thanks for a smooth process.


Divider

R.K.

August 22, 2018

What can you say about Jake Kolen? Top 7 guy, great mortgage contact, awesome human being to grab a drink with, not the greatest the poker player.... all of those are accurate but for the point of this survey we will just say he does a great job for our clients. He’s happy to draw up multiple estimates for different products and guide buyers through the process. On this particular transaction he was quick to hop on multiple calls to explain the gift funds process and to make sure both the gift giver and receiver understood everything.


Divider

E.G.

August 18, 2018

The best thing you have going for you is your personnel. Jake was amazing. He held our hand through the entire process and made it easy. Will was also very helpful and friendly.


Line
Showing results 101 - 125 of 160


COVID-19 FAQs

Here is important information regarding our company response.

Learn More

Serving All Communities

Trident is dedicated to making home ownership a reality for all families across Pennsylvania, New Jersey, Delaware, and Maryland. We offer many affordable housing options through our partnerships.

Get Started

Get Prequalified

It's easy, secure and only takes a few minutes.

Get Started

Application Guide

Our short video guide takes you step by step through the mortgage application process.

Watch Now
Back to top