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Testimonials

L.C.

May 18, 2019

Trident is always organized, ready to close without any errors. Thanks for always being there.


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M.G.

May 17, 2019

Working with Jake, Rob and Megan made refinancing a breeze. They were a great team and guided us through each part of the process so we were aware of what was happening and when. Glad we were able to work with them.


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E.D.

May 15, 2019

Jake is great to work with.


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M.G.

April 29, 2019

Trident was a wonderful company to work with. They made the process as easy as possible. Jake and team answered my many questions and thoroughly explained everything each step of the way. I would highly recommend Trident to anyone shopping around for a mortgage company.


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A.D.

April 29, 2019

Jake Kolen was instrumental in making this deal happen. He was there every step of the way, supporting the clients and me. Thanks Jake!


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L.B.

April 25, 2019

Jake Kolen is patient and a great resource for first time home buyers.


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M.K.

April 18, 2019

Willingness to take time to explain the options and what all the paperwork/numbers mean and the ability to clearly explain the options so I could understand.


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R.K.

April 17, 2019

This deal was pushed back because of a lazy builder. Jake made sure the communication with Trident was smooth. When it was time to reschedule Jake hammered it home with the clients while I was drinking on vacation. Jake Kolen, all timer.


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M.H.

April 6, 2019

Jake Kolen and his team were excellent from start to finish. They were accessible - don't underestimate this - professional, informative and responsive. All communications were clear and purposeful. This can be a challenging process. Jake ensured that everything went smoothly, and we never felt like we didn't have a firm grasp on what was happening, and what needed to happen next. Thank you, Jake!


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S.T.

March 30, 2019

The Trident team was very professional and prompt in their response to all questions and issues. Would definitely use again.


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W.M.

March 29, 2019

Jake Kolen is the best and he works so hard. He is one of the best ingredients of Trident.


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M.N.

March 27, 2019

The fast response from the Trident team is very impressive.


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M.D.

March 26, 2019

I had a great experience working with Trident Mortgage, amazing team and patient, professional, and expert throughout the process.


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S.F.

March 23, 2019

Jake was always on top of the clients needs. He's a very good communicator, which the clients appreciate. They also liked that he went over all the line items on the CD and ALTA statements at settlement.


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A.C.

March 1, 2019

Always a smooth transaction with Jake Kolen. My clients and I appreciate his hard work and step by step communication.


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A.H.

December 31, 2018

The whole experience was very smooth and accommodating. I appreciate all the work done by Jake Kolen, Ian Clardy, Brian Johnston & Rob Little all of which I interacted with during the process. We are excited about our new home purchase!


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S.S.

November 30, 2018

Jake was awesome! So professional and made the not so fun process of getting a mortgage tolerable by being on top of things from start to finish.


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R.K.

November 22, 2018

Jake was there every step of the way to answer questions, talk products and benefits of putting down more vs. buying the rate down. At settlement, Jake regaled us all with stories of the famous Siena horse races that take place in the small town of Siena, Italy. Is this the most interesting man in the world or a mortgage consultant? As we all sit down to our Thanksgiving feasts today be thankful that you are not breaking your turkey wishbone with Jake. He always gets the bigger half. Thanks for doing a great job for these guys!


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E.D.

November 22, 2018

Jake Kolen was responsive and explained things well. The whole process was very smooth.


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E.B.

November 17, 2018

My buyer at 60 years old purchased a home for the first time. Jake helped her through the entire process.


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A.C.

November 16, 2018

I had heard so many horror stories of shopping for a mortgage and the process in general, but it was amazingly straight-forward and easy, thanks to a GREAT team. Jake Kolen is an absolute gem and he took the time to explain every step of the process to me. I highly recommend Trident, the Wayne office and Eileen Brown and Jake Kolen!


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K.K.

November 12, 2018

Jake Kolen is professional and thorough.


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B.C.

November 3, 2018

Jake Kolen did an excellent job for this buyer. He spoke with the buyer often and had a tight timeframe for this mortgage.


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J.M.

October 24, 2018

Prompt and knowledgeable staff.


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W.M.

October 20, 2018

Jake is an absolute gift to Trident. My client was difficult and Jake handled him perfectly.


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